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Terms & Conditions

Orders, Shipping, Returns & Warranty

  1. Payment Terms are strictly net before shipping or collection and remain the property of LTG Driveline or LTG 4x4 until fully paid for.

  2. LTG Driveline or LTG 4x4 reserves the right to reject or terminate any order at any time and the offer to purchase goods (deemed ordered by the completion of the Order Form) is ‘accepted’ when it is confirmed by email and shipping is booked.

  3. LTG Driveline or LTG 4x4 reserves the right to limit quantities purchased by any person or entity.

  4. The purchaser agrees and accepts to any and all ‘Terms & Conditions’, including Delivery/Shipping, Cancellation Returns, Product Returns and Warranty Conditions, when an offer to purchase is made.

  5. LTG Driveline or LTG 4x4 has made every effort to the accuracy of the information provided, but does not accept any liability for errors or omissions and the information and the website is used at your own risk. Check with LTG Driveline or LTG 4x4 prior to the purchase order being made if specific information is required.

  6. LTG Driveline or LTG 4x4 reserves the right to change prices, fees, charges, information and conditions at any time without notice or liability.

  7. All work, accessories & products or modifications carried out by LTG Driveline or LTG 4x4 are not necessarily intended for On-Road use. Check compliance with State & Federal Regulators before use On-Road.

Delivery/Shipping

  1. LTG Driveline or LTG 4x4 has several suppliers of Freight/Shipping services. LTG Driveline or LTG 4x4 will usually select the lowest cost option to ship, at its own discretion. This may be by Road, Air or Sea.

  2. Shipping does not include destination Taxes or Duties. The purchaser is entirely responsible for any local destination country charges and fees that may be incurred.

  3. Shipping time varies depending on location.

Returns Information

Cancellation Returns

Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision.

 

Cancellations only accepted by written request. An offer to purchase cannot be cancelled once the order has been processed and goods shipped.

 

 

Product Returns
 

  1. Special ‘buy-in’ products cannot be returned or orders cancelled.
     

  2. No parts or components will be accepted for return without “Return Authorisation”.
     

  3. No parts or components will be accepted for return without freight pre-paid.
     

  4. All parts or components returned must be in original packaging and in saleable condition, with proof of purchase supplied.
     

  5. A 10% restocking fee applies for goods returned before 14 days from Invoice, 20% from 14-30 Days, No Credit over 30 Days from Invoice.
     

  6. A “Return Authorisation” is obtained by request via the “Contact” page form or Post.
     

  7. You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or don’t perform as advertised.

 

 

Warranty Conditions

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  1. All LTG Driveline or LTG 4x4 Warranties comply with relevant Australian Consumer Laws.

  2. The Warranty Period offered by LTG Driveline and LTG 4x4 is described in the table below, for faulty workmanship or manufacturers product warranty, from the original purchase date:

 

    • Turbocharger Kits 3 Years Unlimited Kms

    • Exhaust Kits 5 Years Unlimited Kms

    • Intercooler Kits 3 Years Unlimited Kms

    • Cargo Barriers 3 Years Unlimited Kms

    • ELockers 3 Years   100,000 Kms

    • Free Wheel Hubs 1 Year Unlimited Kms

    • Locked2Go 5 Years Unlimited Kms

    • Catch Cans & Fuel Filters 3 Years Unlimited Kms

    • Safari Snorkel V-Spec Lifetime

    • Safari Snorkel R-Spec 5 Years Unlimited Kms

    • Cruismatic Auto-Conversion Kits 3 Years Unlimited Kms

    • Ride Flat Suspension 3 Years Unlimited Kms

 

  1. All Warranties are not transferable and only cover the original purchaser and is not extended by any replacement or repair for any reason.

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  1. All LTG Driveline or LTG 4x4 Warranties comply with relevant Australian Consumer Laws.
     

  2. The Warranty Period offered by LTG Driveline or LTG 4x4 will be described with each service (faulty workmanship) or product (manufacturers product warranty).
     

  3. Locked2Go products have a 5 Year Warranty from date of purchase.
     

  4. Free Wheel Hubs have a 1 Year Limited Warranty from date of purchase.
     

  5. Turbocharger Kits and associated Exhaust Systems and Intercooler Kits have a 3 Year Warranty from date of purchase.
     

  6. Toyomatic Conversion Kits have a 3 Year Warranty from date of purchase.
     

  7. Ride Flat Hydraulic Suspension Systems have a ?? Year Warranty from date of purchase.
     

  8. All Warranties are not transferable and only cover the original purchaser and is not extended by any replacement or repair for any reason.

 

Warranty Conditions Detail
 

  1. Warranty is for manufacturers faulty parts and workmanship.
     

  2. Warranty Period is from date of original purchase.
     

  3. LTG Driveline or LTG 4x4 must be notified, confirmed in writing, via email or Post, of any part or component failure leading to a potential ‘Warranty Claim’, within 14 days of any event. Our team will respond as quickly as possible. The ‘Contact Page’ can be used for such advice.
     

  1. If requested by LTG Driveline or LTG 4x4, all parts & components must be returned for inspection to LTG Driveline or LTG 4x4, with proof of purchase supplied and freight pre-paid (see ‘Product Returns’)
     

  2. For Locked2Go products, the fitting measurements taken during the fitting, and recorded on the sheet provided in the Fitting Instructions, will be requested by LTG Driveline or LTG 4x4.
     

  3. The manner of Warranty (repair or replacement or exchange) is at the exclusive discretion of LTG Driveline or LTG 4x4.
     

  4. Determination of acceptance of a ‘Warranty Claim’ is at the exclusive discretion of LTG Driveline or LTG 4x4.

 

Warranty Conditions Exclusions
 

  1. All freight and consequential charges including labour charges, road service charges, inconvenience, loss of vehicle use, loss of revenues, personal injury, loss or damage to personal property (including vehicle parts) by any person or entity.
     

  2. Any result of modification or alteration of the original parts supplied by LTG Driveline or LTG 4x4.
     

  3. Any misuse, abuse or abnormal use of the parts supplied by LTG Driveline or LTG 4x4.
     

  4. Any incorrect fitting of the parts supplied by LTG Driveline or LTG 4x4 during installation.
     

  5. Any accidental damage.
     

  6. Any extension beyond the warranty period after original purchase, or 1 Year period after original purchase for Free Wheel Hubs.
     

  7. Any secondary purchaser of any parts or components.
     

  8. All Parts and components deemed not to comply with the ‘Warranty Conditions’ will be returned to the original purchaser at their expense.
     

  9. LTG Driveline or LTG 4x4 shall not be liable for, any undertaking, representation, or agreements made by dealers or other third parties selling LTG Driveline or LTG 4x4 products or services, except where such agreements are within the provisions of this Warranty statement.

 

Notes and Restrictions
 

  1. All work, accessories & products or modifications carried out by LTG Driveline or LTG 4x4 are not necessarily intended for On-Road use. Check compliance with State & Federal Regulators before use On-Road.
     

  2. LTG Driveline or LTG 4x4 has made every effort to the accuracy of the information provided, but does not accept any liability for errors or omissions.

Legal & Privacy Policy

Legal Statements

  1. LTG Driveline or LTG 4x4 names, icons, images, logos, and software are the property of LTG Driveline or LTG 4x4.

  2. The names, icons, images, and logos are trademarks of LTG Driveline or LTG 4x4 and are protected by Australian and International law as are all Designs, Manufacturing techniques, and Patents.

  3. The information (text, video, audio, and graphics) on this site are protected by copyright.
    The information on this site is for personal use and it may not be uploaded, copied, reproduced, adapted, modified, published, transmitted, or catalogued, in whole or in part, in any way.

  4. Images are for the purpose of illustration only.


Privacy Policy

Information collected from you when using this website is used in accordance with this policy. We may change this policy from time to time by updating this page. Please check this page regularly to ensure that you are comfortable with subsequent changes.


What we collect

When you fill in an online form we collect the information provided on that form.


What we do with the information we gather

The information is used to complete your order and maintain records for delivery, accounting, taxation and sales purposes. We may send information about new products, special offers or other information which we think you may find interesting. We may also use your information to contact you for market research purposes.

We do not share your information with any other body or entity.

All payment processing is handled by on-line portals, and we do not store any of your personal information on our site.


Security

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure we have put in place procedures to safeguard and secure the information we collect online.


Links to other websites

This website may contain links to other websites. Once you use these links and leave this site this privacy policy does not apply. Please refer to the privacy statement on the linked website.


Controlling your personal information

You may restrict the collection or use of your personal information. Please contact us and let us know if you don't wish your information to be used for sales and marketing purposes. We will not sell or supply your personal information to others unless we have your permission or are required to do so by law. You may request details of your personal information which we hold under the Privacy Act.

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